DP Computer Technologies Service - Notice history

All systems operational

Marketing Site - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Notice history

Feb 2024

Scheduled Phone Support Maintenance
  • Completed
    February 26, 2024 at 8:00 AM
    Completed
    February 26, 2024 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    February 25, 2024 at 11:00 PM
    In progress
    February 25, 2024 at 11:00 PM
    Maintenance is now in progress
  • Planned
    February 25, 2024 at 11:00 PM
    Planned
    February 25, 2024 at 11:00 PM

    Kindly note that our phone service provider has scheduled a maintenance period on Monday, February 25th, from 5:00 PM to 2:00 AM CST. We do not anticipate any downtime during this maintenance period. However, please note that as this falls outside of our operation hours, any inbound phone calls will be directed to voicemail as usual.

Disruption of Managed Hosting Services [2/19/2024 16:59 CST]
  • Resolved
    Resolved

    Our web hosting partner has confirmed that all managed WordPress, WooCommerce, and Magento sites are back online. We appreciate your patience and understanding during this incident.

  • Monitoring
    Monitoring

    Our hosting service partner has implemented a fix which they are monitoring. All client sites should be returning to normal and be online.

    If you are still experiencing issues, please get in touch via our support portal.

  • Investigating
    Investigating

    We have been notified by our hosting service partner of a service disruption affecting their data center, which is hosting our client's websites, including Managed WordPress, WooCommerce, and Magento. Our team is closely monitoring updates and will keep you informed as they become available.

    During this time, your sites may experience downtime, and we apologize for any inconvenience this may cause. We appreciate your understanding and patience as we work towards resolving the issue.

Google Workspace Issues (02/15/2024)
  • Resolved
    Resolved

    This issue is now resolved. If you are still experiencing issues accessing any Google Workspace services, please create a ticket via our support portal. We appreciate your patience and understanding!

  • Update
    Update

    The Engineering team of Google Workspace has taken necessary steps to mitigate the issue, and it should be resolved by now. However, if anyone is still encountering any problems, please inform us so that we can communicate the issue to Google Workspace's team through their communication channels.

    We will keep monitoring the situation, and any existing issues should be resolved entirely within the next 24 hours.

  • Monitoring
    Monitoring

    According to the Engineering team at Google Workspace, the recent issue has been partially resolved for most customers, but there is no estimated time for a complete resolution. So far, none of our customers have reported any problems, but we are continuously monitoring our communication channels. Any new updates regarding this issue will be posted on this page.

  • Identified
    Identified

    At approximately 2:08 AM UTC, an issue was reported by Google Workspace's engineering team, which is affecting several of their products including Gmail, Google Calendar, Google Chat, and more. Unfortunately, there is no known workaround for this issue at the moment. Our team will provide more information as soon as we are notified by Google Workspace's engineering team.

Jan 2024

This is an example incident
  • Investigating
    Investigating

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

  • Resolved
    Resolved

    Empathize with those affected and let them know everything is operating as normal.

  • Identified
    Identified

    As you continue to work through the incident, update your customers frequently.

  • Monitoring
    Monitoring

    Let your users know once a fix is in place, and keep communication clear and precise.

Dec 2023

No notices reported this month

Dec 2023 to Feb 2024

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